Back Office
AFS supports your Business Back-office activities which are non-customer-facing tasks but are crucial. Many companies today prefer back office outsource as they realize that these activities are vital contributors to a business. From record maintenance to IT support such duties matter. Someone should fulfill them, and that is when the question of outsourcing back office services appears. It is the process of delegating back-office tasks to third parties. You may either set up a virtual back office or hire expert agents. We offer the top back office sup-port outsourcing solutions
Inventory Management
We supervise your non-capitalized assets (inventory) and stock items. A component of supply chain management, our team checks on the flow of goods from manufacturers to warehouses and from these facilities to point of sale and detecting any suspicious transactions or embezzlement in supply chain management.
Data Entry & management
Our Data entry team enters data from various sources into the company computer system for processing and management. A candidate working in data entry will be efficiently managing a large amount of information that is often sensitive or confidential.
MIS Reporting
AFS specializes in providing MIS reporting service which enables the business heads to take informed decisions. In many cases these are analytical in nature and depict the health parameters of the business. We mostly use cloud software for the reporting and making it accessible to anyone and from any place.
Website Designing, Hosting and Maintenance
We develop websites and backend services for your websites so that you don’t have to worry about time consuming scripting and programming to build and maintain your website. Our team of competent designers not only focus on layout and appeal but are well aware of website development, hosting and optimization related issues, so they work in tandem with our SEO team and webmasters.
Online Chat Service
Having a chat box as part of your customer support improves the trust in your organization. Being in the era of instant gratification, more and more customers prefer chatting online with a customer support agent to instantly resolve their issues than reaching them over the phone or email. AFS helps you in interacting with your prospective client and with your given product knowledge - we may turn them into leads.
Cold Outbound and Inbound Calling
An effective outbound sales strategy, handled by amazing outbound sales reps can help you turn these challenges on its head. We tailor strategies based on our experience and execute them with quality and care to help your brand get past these challenges with ease.
